HERE TO HELP
Try the AI receptionist by phone. Text Iris for personal help with setup, plans or billing.
CONTACT LAWN RELAY
Calls reach the AI receptionist demo; they do not connect directly to Iris. For account-specific questions, carrier forwarding help or billing support, text Iris or email LawnRelay. Include your business name and callback number. Demo bookings are test appointments, not real landscaping or snow-removal jobs.
MONTHLY BILLING
Open your LawnRelay workspace, select your business, then choose Business setup → Manage billing to view invoices, update your payment method or request cancellation. Review the effective date shown by Stripe.
Manage or cancel subscriptionEnable owner email alerts in your workspace’s Phone setup. LawnRelay sends new lead and booking summaries from lawnrelay@gmail.com to your account email. Check spam and add the sender to your contacts. Messages remains your record of leads; email delivery status is shown in Phone setup. Automated text alerts are not included.
Use your phone provider’s verified instructions to turn off forwarding so calls return to your business phone or voicemail. Contact LawnRelay with your business name, affected number and the time the problem began. Your carrier controls forwarding; a dashboard status alone does not prove calls are arriving.
Choose a plan and save your business details in your workspace. The workspace shows whether checkout is available. You are charged only after completing Stripe checkout; applicable sales tax is shown before payment.
The AI receptionist demo answers (385) 254-0258. Calls do not connect directly to Iris. Demo appointments are test bookings. Text Iris at (385) 336-3671 for personal help.
Keep your number with your current phone provider. LawnRelay assigns a dedicated receptionist line; your provider then forwards calls to that line. We confirm the forwarding arrangement and a successful test call before activation. Carrier fees may apply. Do not forward customer calls to the demo number.
No. Texts to your existing business number stay with your current texting service. Automated customer text confirmations are not currently included.
Timing depends on receptionist-number availability and your phone provider. Iris will confirm the next steps. Service starts after phone forwarding is connected and tested.
Standard includes 500 call minutes per monthly billing period and Professional includes 1,000. Unused minutes do not roll over. Extra usage costs $0.30 per minute and is invoiced monthly after review. Call seconds are added together; only total extra usage is rounded up to the next minute. Setup test calls are excluded.
Billing starts when you complete Stripe checkout. Selecting or reviewing a plan on this site does not start a subscription.
Open your workspace → Business setup → Manage billing. Confirm cancellation in Stripe and review the effective date. Contact support if the portal is unavailable. Disconnect carrier forwarding when service ends so calls return to your business phone or voicemail.
Save your business information in your workspace. LawnRelay handles phone connection and the test call. The receptionist starts answering only after setup succeeds.