Make it sound like your business.
We confirm your business name, services, service area, hours and the best way to send you leads. Your receptionist uses the information you approve.
A HELPFUL NEXT HELLO
Keep your number.
Keep your focus.
Once connected, your AI receptionist captures caller details during your plan’s coverage hours: business hours with Standard, or 24/7 with Professional.
LESS PHONE TAG. MORE TIME OUTSIDE.
Your number.
Our next hello.
Customers keep calling your existing business number. Once set up, calls forward to your AI receptionist during your plan’s coverage hours.
- 01
You keep working
Choose forwarding that fits your business. Standard covers your configured business hours; Professional covers calls 24/7.
- 02
We take the next call
Your receptionist collects the service, property location and best way to reach the customer.
- 03
You take it from there
Review the lead summary. With Professional, review confirmed bookings in your complete calendar.
Hear it before customers do.
A test call checks the greeting, call forwarding and lead capture. Activation follows a successful test. Standard captures appointment requests. Professional confirms bookings only after a slot is successfully saved to your approved calendar.
A few practical answers
Do I need to change my business number?
No. The setup uses call forwarding from your existing number. Your phone provider must support the forwarding arrangement.
Does LawnRelay provide landscaping or snow removal?
LawnRelay is the receptionist service. Your business supplies the landscaping or snow-removal work and confirms estimates and appointments.
Can it quote prices for my jobs?
Only pricing and service information your business has approved. Otherwise, the receptionist captures the request so your team can provide an estimate.
When does Standard answer calls?
Only during the business days and hours saved in your setup, in your selected time zone. After-hours AI answering requires Professional. We must configure and test scheduled forwarding with your phone provider so calls outside Standard coverage stay with your existing phone or voicemail.
Does this replace a full-time employee?
LawnRelay handles phone reception, caller details and, with Professional, approved bookings. It can reduce phone interruptions and the need to hire specifically for that work. Your team still handles estimates, field work, complex requests and other office duties.
What changes with Professional?
Professional adds after-hours AI answering, including evenings, weekends and holidays, plus a complete booking calendar, approved appointment booking, custom FAQs and priority support. Caller text confirmations require an enabled messaging connection.
Ready to choose your support?
Compare the two monthly plans and review your choice before checkout.
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